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How does credit card processing work?

In laymans terms, once the credit card details have been captured the transaction must be authorised by the bank. If the card is valid and the customer has sufficient funds available, the bank will reserve the funds and return an "authorisation code". This code is an assurance to the merchant that the bank will reserve the stipulated amount of money on the cardholders account for a period of time. (approximately two weeks).

In the event of a fraudulent transaction however, the risk will lie with the merchant; so it is imperative that you take every precaution to try and ensure that the card holder is who (s) he claims to be. As soon as the merchandise has been despatched to the customer, the merchant processes the settlement transaction. (This can be done automatically and/or immediately). At this point the money is transferred from the clients to the merchants account. In a point of sale environment the authorisation and settlement takes place at the same time.

How does online credit card processing work with e-commerce stores?

One of the most confusing credit card processing concepts for online merchants is the difference between the "payment gateway account" (the online card processor) and "internet merchant accounts". Though these are two separate components of credit card processing, they are both necessary and work together to handle payments automatically.

Commercially available shopping carts will typically have configuration settings allowing a number of gateway choices. An internet merchant will usually want to select the shopping cart and web site hosting company and then order their merchant account based on the gateways that are available in the shopping cart. The following information diagrams the typical payment process from the time the order is placed in the shopping cart to the funds being deposited in the merchant's bank account.


Internet Merchant Accounts are separate bank accounts for the merchant that are approved and capable of receiving credit card payments from credit card providers. Internet merchant accounts typically do not hold funds for an extended period of time such as your typical bank account but usually transfer payments to another bank account designated by the internet merchant on a daily basis.

The Payment Gateway Account is the online credit card processor or transaction handler which is capable of hooking into credit card accounts belonging to the online shopper and the merchant's internet merchant account (above). The payment gateway handles the verification and transfer requests. The term account when used with "payment gateway" is not a funds holding account but rather a "service account" that typically has a log in where you can configure your payment gateway settings.

Alternative Payment Methods include person to person payment services such as PayPal.

1) The consumers complete their orders via the merchants web store. This should be done on a secure web page so that the consumer's personal information including banking information (credit card or check) is encrypted so that it can't be intercepted and read by third parties while being transferred over the internet. Secure pages should always be used while handling credit card processing online.

2) The shopping cart program on the web host computer gathers the order information, compiling it into a form that the credit card processing company expects.

3) The shopping cart transmits the formatted order from the web host to the credit card processor (payment gateway). The credit card processor checks that the information it received about the order to be sure it has everything it needs to continue processing the transaction. It then determines what company manages the customer's credit card and transmits a request for the card to be charged.

4) The customer's credit card company validates the card and the account. If everything checks out correctly and the credit card is clear for purchases the credit card company sends an acknowledgement back to the card processor that the amount requested can be transferred. If the credit card company denies the charge it sends a code back to the credit card processor indicating what the problem was.

5) The credit card processor now tells the shopping cart program at the web host whether or not the transaction was successful (the shopping cart then can tell the customer whether or not the order was complete and send the order on to the merchant for delivery of the product or service). The credit card processor initiates a funds transfer (settlement request) to the merchant account company for deposit into the merchant's bank account that it has on record.

6) Internet merchant accounts collect the funds for a specified period of time and make scheduled transfers to the merchant's regular bank account and the credit card processing transaction is complete.

*South African Payment Gateways:
http://www.iveri.co.za/
http://www.paygate.co.za/
http://www.pay4it.co.za/cgi-bin/pay4it/load.pl?apply
http://www.nvart.co.za/creditcards.htm
 
E-Commerce providers in South Africa?
EPNET have used IVERI payment system which is Nedbank's Internet Payment Gateway. WorldPay is a good alternative should you require multi-currency transactions.

I don't have a Nedbank account. What now?
That's not a problem! You only require a merchant account at Nedbank. Your money is then instantly transferred to any bank account in South Africa.

What do I have to do and how long does it take to set-up?
All it takes is the completion of a form and a wait of about a week for the bank to set-up the account. You do not need to be a "mega-business" with a million Rand's plus worth of turnover to qualify for the service! The only restriction is that Nedbank will not issue a merchant number to a company or sole trader that has a judgment against their name. You are even able to apply for a merchant number on your own name without having a registered business. You will need to complete the IVERI application form at http://www.nedlink.co.za

So, what are the cost implications?
The e-commerce package (the payment gateway) costs about R90.00 per month. IVERI then charges you R300.00 per month for the banking section of the transaction. Please note that Nedbank takes 5% of all transactions which is the standard speed-point fee. You will be able to negotiate a better fee if you are already a merchant with a large turnover. There are no other hidden costs. The typical costs are therefore made up of the following: Your hosting contract, Your payment gateway (R90.00 pm), Your service from IVERI (R300.00 pm) 5% levy on all transactions. (Standard speed point fee) (IVERI does levy a set-up fee which varies form time to time)

* Disclaimer: EPNET do not necessarily recommend the (above) payment Gateways ;
   
   

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